www.esonsalondirect.co.uk is a site operated by Eson Direct UK Limited (“We”).
We are a limited company registered in England and Wales under company number 11893562 and have our registered office at Unit 3, Brentwood Grove, Wallsend, Tyne & Wear NE28 6PT. Our main trading address is our registered office address. Our VAT number is 322 2455 38.

– This page (together with the documents referred to on it) explains how you can use our website www.esonsalondirect.co.uk   (our site), whether as a guest or a registered user.

– Please read these terms of use carefully before you start to use the site. By accessing or using the site or otherwise indicating your consent, you agree to be bound by these Terms, the documents referred to in them, our Privacy Policy, our Cookie Policy and our Terms and Conditions of sale, as applicable.
If you do not agree with or accept any of these Terms, you should stop using the site immediately.
If you have any questions about the site please Contact Us.

– Before returning any items you agree to follow our returns procedure outlined in our returns policy. The item is your responsibility until it reaches us and only items being returned as faulty will qualify for a returns postage refund (max £4.95).

– We try our best to dispatch items sold within 2 working days. Delivery should take 3 – 5 days from dispatch. We cannot however guarantee delivery times due to the use of third parties for delivery services.

– Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales

– We reserve the right (in our absolute discretion) to cancel an order for any reason, for example but not limited to, unavailability of products, technical or regulatory reason, you are not allowed to purchase the products, we cannot sell the products to you, you have ordered too many products, there has been a mistake with the pricing or description of the products or if we suspect a breach of these Terms and Conditions. We will inform you of this and we will not process your order

– Goods are sold on the understanding that they will be used for their intended purpose. No responsibility will be accepted by Eson Direct UK Ltd. for trained or untrained personnel without qualified supervision when using or mis-using equipment supplied.

– The images of the products on our site are for illustrative purposes only. Although we have made every effort to display the correct image, due to the volume of images on our website, errors may arise. Therefore we do not warrant that the image is correct, complete or corresponds to the description of the product. Please note that colours may vary from the images. We reserve the right to remove or amend an image at any time.

– Force Majeure; Eson Direct shall be entitled to cancel or delay delivery of orders if it is delayed, hindered or prevented from delivery through circumstances beyond its control. Such circumstances shall include (but are not limited to) industrial action, accident, fire, Act of God or failure to deliver by suppliers or carriers.